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How to Talk About Tough Topics: Turning Potential Conflicts into Problem-Solving Discussions
Have you ever had a disagreement with a coworker blow up in your face? Or tolerated an employee performance problem because you weren't sure how to bring it up? Perhaps you've wanted to give your boss some constructive feedback, but were concerned about the reaction you might get. We tend to avoid difficult conversations because talking about sensitive topics feels hazardous or uncomfortable. However, delaying these discussions frequently makes the situation worse.
The key to successfully addressing tough topics is knowing how to talk about them in the right way. In this webinar, you will learn specific strategies for complaining to your boss (or about your boss), giving constructive feedback to colleagues, and bringing up those "sensitive" issues that people are afraid to mention. Managers will also get useful tips for addressing employee performance problems.
Here are some of the subjects we will cover:
|Marie G. McIntyre, PH.D. writes the weekly workplace advice column Your Office Coach, which appears in newspapers nationwide. Her practical, down-to-earth advice is based on years of experience as a manager, HR director, and consultant.
Marie's latest book, Secrets to Winning at Office Politics, has been described as "a survival manual for the corporate jungle." She is frequently quoted in national publications, including Fortune, the New York Times, the Wall Street Journal, & CNBC Online.