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Webinar Date



Wednesday, March 6, 2013
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1:00 PM Eastern 12:00 PM Central
11:00 AM Mountain 10:00 AM Pacific


Webinar Description


Whether you work in a hospital, long-term care or clinic organization, this webinar will provide you with an overview of how to respond to an adverse event. We will focus on how to convene and manage a root cause analysis (RCA) along with building a meaningful action plan with the intent of preventing the event in the future.

Objectives - following the webinar participants will be able to:

  1. Understand how to effectively respond to an adverse event or near miss in your organization
  2. Identify root causes of an adverse event
  3. Build a meaningful action plan to prevent future adverse events


About the Presenter


Rosie Emmons RN, BSN, CPHQ

Rosie Emmons RN, BSN, CPHQ began investigating medical events in 1976 in response to regulatory and legal concerns. She started her quality journey in 1978 using information learned from investigations to guide improvement work. Rosie was with the Mayo Clinic for 20 years serving as staff nurse, Clinical Director, Care Coordinator with responsibilities in Quality. Rosie served 5 years at Regions Hospital in St. Paul, Minnesota as Quality Management Coordinator and for the past 14 years has been the Quality Consultant for HealthEast Care System in the Twin Cities.


Conference Handouts


Course materials are available in the webinar room the day of the program. To view or print, please log into the webinar early and select the handout tab on the left side of your screen.


Webinar Registration


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