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Webinar Description


The costs of incivility to business are tangible, and they're measurable! Research shows that incivility costs North American businesses more than 300 billion a year. What is your organization doing, right now, to mitigate these costs?

Whether it's email rudeness, unprofessional dress, poor service attitude or ineffective communication skills, incivility at work directly impacts our self-esteem, our relationships, our health, our promote-ability, and our productivity. In this practical and interesting seminar, Canada's leading civility expert Lew Bayer will talk about best practices for modern manners at work and give tips you can use to boost your social savvy.

Here's what you'll learn:

Don't let an uncivil workplace infect your entire work group. Join us February 19th for this 70-minute webinar and let workplace expert Lew Bayer show you how to handle all those multiple personalities at work with.


Webinar Faculty:


Lew Bayer is a recipient of the Manitoba Woman Entrepreneur of the Year Award for International Business. She was also nominated for the RBC Canadian Woman Entrepreneur of the Year Award in 2009 and in 2010. In May 2010, Lew was the first Canadian to be awarded the prestigious AICI International Civility Star Award.

Lew takes the view that "civility is its own reward" and so encourages her team and clients to focus on the social capital outputs and less tangible benefits building social intelligence and culturally-competent communication consistently deliver. Lew is a graduate of McGill University, a member of the training team at Manitoba Tourism Education Council, Faculty at Georgetown University, Train Canada Corporation, and for the Canadian Management Center in Toronto.Release of The Power of Civility in May 2011 makes Lew an 8-time published author. Lew is a national columnist who is frequently called upon for expert advice. She has worked with organizations large and small all over the world.


Webinar Registration


Please use the following form to register for the webinar. You will receive an email confirmation shortly after you complete the registration. Don't forget to add beaconlive.com to your whitelist!

If you are unable to register online, did not receive your confirmation email (don't forget to check your Bulk email folder), or need information on our multi-site discount, please contact our Registration Desk at 866-872-5840 (international callers please dial 617-502-2061). You can also contact us by email Send Email

Cancellation Policy: If you have paid for one of our events and you, or a proxy, are unable to attend, we will provide you with a DVD version of the event or transfer your registration to the next scheduled event. We do not provide refunds unless we cancel the event.

It is the responsibility of the registrant to ensure that their organization's Internet security protocols will allow for participation in our live events. Under no circumstances will TrainersDirect be held liable, and no refunds will be issued, if a registrant is not able to participate due to their organization's internal firewalls.

Please use the following form to register for the webinar. You will receive an email confirmation shortly after you complete the registration. Don't forget to add beaconlive.com to your whitelist!

If you are unable to register online, did not receive your confirmation email (don't forget to check your Bulk email folder), or need information on our multi-site discount, please contact our Registration Desk at 866-872-5840 (international callers please dial 617-502-2061). You can also contact us by email Send Email

If you have a promotion code, please type it in the Promo Code field below and click Send. You may then continue the registration process once the screen is returned to you with the updated price.

  Live Event    $189 USD
  Live Event + DVD - Best Value!    $289 USD
  DVD & Handouts    $189 USD
PROMO CODE
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