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Webinar Date

Wednesday, March 27, 2019
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1:00 PM Eastern 12:00 PM Central
11:00 AM Mountain 10:00 AM Pacific


Our analysis of Constellation malpractice claims revealed that diagnosis-related claims are the third most frequent and second highest in cost. Follow-up system failures contribute to almost half of all our diagnostic error claims. In this second webinar of our two-part series, we are collaborating with CliftonLarsonAllen (CLA) to provide you with the resources and tools to re-engineer your follow-up systems and implement team-based care to reduce the incidence of diagnostic error in your organization.

This webinar will provide you with the knowledge to:

  1. Understand the causes and contributing factors of breakdowns in diagnostic care processes and follow-up systems that lead to patient injury, malpractice claims and poor business performance.
  2. Implement a team-based care model along with reliable follow-up systems to reduce diagnostic error in your organization.


Traci Poore, JD, CPHRM, MMIC Senior Risk and Patient Safety Consultant
With her strong background in medical liability law, Traci is invaluable in helping clients in times of question or crisis, no matter how simple or complex the risk management situation may be. When she's not managing a situation, Traci helps clients by providing risk and patient safety education and resources in Kansas, Nebraska, Colorado, and Missouri.

Kassie Remo, MHA, PMP, FACMPE, CLA Director, Health Care
Kassie has over 20 years of experience leading and consulting in health care operations and system implementations. She advises clients in operations initiatives necessary to achieve value-based payment. Kassie has been an operations leader within a highly- capitated, integrated health care system and has led client projects to transition operations during system implementations.

Conference Handouts

Course materials are available in the webinar room the day of the program. To view or print, please log into the webinar early and select the handout tab on the left side of your screen.

Webinar Registration

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